Privacy policy

Last updated: April 2026

Florida Plant Nursery ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights.

Who We Are

Florida Plant Nursery is an online plant retailer serving customers across the United States. We are operated by an international company and fulfill all US orders through a network of licensed, regional US-based grower partners.

Contact: floridaplantnurseryonline@gmail.com

Information We Collect

When you place an order or create an account, we collect your name, email address, delivery address, phone number (if provided), payment information (processed securely — we do not store card details), and order history.

When you browse our website, we may automatically collect your IP address, browser type, pages visited, referring website, and device type.

How We Use Your Information

To process and fulfil your orders
To send order confirmation and shipping notifications
To respond to customer service enquiries
To improve our website and product offerings
To send marketing emails (only if you have opted in — you can unsubscribe at any time)
To comply with legal obligations

We do not sell your personal information to third parties.

Sharing Your Information

Fulfilment partners — Your name, delivery address, and order details are shared with the relevant US grower partner to fulfil your order.

Payment processors — Payment is processed securely by our payment provider. We do not receive or store your full card details.

Shipping carriers — Your name and delivery address are shared with the relevant carrier to deliver your order.

Legal requirements — We may disclose your information if required by law or to protect the rights, property, or safety of Florida Plant Nursery, our customers, or others.

Cookies

Our website uses cookies to keep items in your cart, remember your preferences, analyse website traffic, and enable certain site features. You can control cookies through your browser settings, though disabling them may affect some functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications at any time. To exercise any of these rights, email floridaplantnurseryonline@gmail.com.

California Residents (CCPA)

We do not sell personal information. California residents may submit data requests by emailing floridaplantnurseryonline@gmail.com.

Security

Our website uses SSL encryption and payment transactions are processed through PCI-compliant processors. No method of internet transmission is 100% secure, but we take reasonable measures to protect your information.